Privacy Policy | Krumbein Consumer Legal Services

Last updated: June 1, 2026

Krumbein Consumer Legal Services, Inc. (“the firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through krumbeinlaw.com (the “Site”), how we use it, and the choices you have. By using the Site you agree to the practices described here.

1. Information we collect

We collect information in two ways:

Information you give us. When you complete our contact form, request a case review, call, or email the firm, you may provide your name, email address, telephone number, mailing address, and details about your legal situation.
Information collected automatically. Like most websites, our servers and analytics tools may automatically record technical data such as your IP address, browser type, device type, referring pages, and the pages you view. This data is used in aggregate to understand how the Site is used and to keep it secure.

2. Cookies and analytics

The Site may use cookies and similar technologies, including third-party analytics services, to measure traffic and improve performance. You can set your browser to refuse cookies or to alert you when cookies are being sent; some parts of the Site may not function properly without them. We do not sell your personal information.

3. How we use information

To respond to your inquiry and evaluate whether the firm can assist you;
To communicate with you about your potential or existing matter;
To operate, maintain, secure, and improve the Site;
To comply with our legal, ethical, and professional obligations.

4. No attorney–client relationship

Submitting information through the Site does not create an attorney–client relationship. Please do not send confidential or time-sensitive information through the contact form. An attorney–client relationship is formed only after the firm has checked for conflicts, agreed in writing to represent you, and you have signed a written engagement agreement.

5. How we share information

We do not sell, rent, or trade your personal information. We may share information only:

With service providers who help us operate the Site (for example, web hosting, email, and analytics), under obligations of confidentiality;
When required by law, court order, subpoena, or to protect the rights, safety, or property of the firm or others;
With your consent or at your direction.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-party links

The Site may link to third-party websites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

8. Children’s privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Your choices

You may ask us to access, correct, or delete the personal information you have provided by contacting the firm using the details below. We will respond consistent with applicable law and our professional record-keeping obligations.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted, and the “last updated” date above will reflect the latest revision. Your continued use of the Site after a change indicates your acceptance of the revised policy.

11. Contact us

If you have questions about this Privacy Policy, contact:

Krumbein Consumer Legal Services, Inc.
10307 W. Broad St., Suite 293
Glen Allen, VA 23060
804.592.0792
JKrumbein@krumbeinlaw.com